IU’s agency became involved with a ticket exchanging wreck during her 2024 IU H.E.R. WORLD Visit Show IN SEOUL on March 2. A fan was prevented from passing because of doubt from unlawful ticket exchanging, however it was figured out that someone else had assisted them with acquiring the ticket, creating turmoil. More fans later had comparable encounters. The office apologised to the fan in question and explained that the ticket was not given to a staff member as at first guaranteed.
On April 9, IU’s label, EDAM Entertainment, released a statement apologising to fans who experienced trouble because of excessively rigid confirmation systems while holding tickets for the exceptionally expected 2024 IU H.E.R. WORLD Visit Show IN SEOUL. Recognizing the dissatisfaction caused, they declared a progression of new measures pointed toward improving the general fan insight.
As of now from April 9 onwards, EDAM Entertainment will execute changes to smooth out the ticket reservation process. They, first and foremost, have chosen to annul the award strategy related with illegal ticket exchanging, perceiving the adverse consequence such motivating forces can have on fair ticket circulation. Also, the check interaction itself will go through enhancements to guarantee smoother exchanges for fans.
Moreover, with an end goal to more readily oblige more youthful fans, EDAM Entertainment will update the personality check process explicitly customised for kids and young people. This change intends to improve on the confirmation prerequisites while keeping up with safety efforts.
Also, the mark will return to and update the long-lasting removal strategy inside the authority devoted group of followers. This update demonstrates a promise to decency and understanding, guaranteeing that any disciplinary activities taken are proportionate and reasonable.
Through these proactive measures, IU’s label looks to address the worries raised by fans and reaffirm their commitment to giving a pleasant and open show insight
EDAM Entertainment Statement
First of all, we sincerely apologise to fans who have been affected by our excessive verification procedures regarding the ticket reservations for IU’s 2024 World Tour Seoul Solo Concert (hereinafter referred to as the “Seoul Solo Concert”). We deeply apologise to fans who always show great support for the artist and express our regret for causing concern. We also apologise to the artist herself for disappointing and hurting her with this incident.